The Johannesburg power company City Power was hit with a
ransomware attack on July 25 which compromised its databases, applications and
networks.

As a result, residents of the South African economic hub
were unable to purchase electricity through City Power’s prepaid vending
system, leaving them without power. The issue might also impact City Power’s
ability to respond to outages, DW reports.

The Johannesburg municipality said on Twitter, “Customers should not
panic as none of their details were compromised. We apologise for the
inconvenience caused to the people of the City of Joburg. Please be patient
with us, we expect to have everything back in order by the end of Thursday.”

Terence Jackson, CSO at Thycotic said there hasn’t yet been mention of a ransom request, but due to the severity of the attack, he’s sure it will be a healthy one.

 “It will also be interesting to see if the Power Body has
properly backed up its data,” he said.

The crippling attack came
just one day after City Power issued a press release stating it was prone to
unplanned outages due to cold weather capacity constraints.