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Published on April 22nd, 2014 📆 | 7950 Views ⚑

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Google offers Refunds to users scammed by fake “Virus Shield” app


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Google Play’s policies strictly prohibit false claims like these, and in light of this, we’re refunding you for your “Virus Shield” purchase. You should see funds returned to your account within the next 14 days. Additionally, we'd like to offer you $5 promotional credit1, which can be used to purchase digital content on Google Play such as apps, games, books, music and movies.” Google Play Support said.

The developer of Virus Shield app approached The Guardian newspaper to claims that the app without the virus protection was uploaded to the Play Store by mistake and he removed the app from the Play Store himself before his developer account was suspended.

VIRUS SHIELD GOOGLE PLAY STORE

"One of our developers simply made a foolish mistake. The app version that was decompiled by AndroidPolice was not intended to be released. It was an early placeholder that our ui designer created. There was a mix-up between the version that contained the antivirus code for our app." app developer Jesse Carter of Deviant Solutions said.

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GOOGLE APOLOGY LETTER

Hello,
We're reaching out to you because you recently purchased the “Virus Shield” app on Google Play. This app made the false claim that it provided one-click virus protection; in reality, it did not.
Google Play’s policies strictly prohibit false claims like these, and in light of this, we’re refunding you for your “Virus Shield” purchase. You should see funds returned to your account within the next 14 days.
Additionally we'd like to offer you $5 promotional credit1, which can be used to purchase digital content on Google Play such as apps, games, books, music and movies.
Your credit redemption code is XXXXXXXXXXXXXXX. Click or tap here to redeem. For help redeeming, please visit our Help Center.
We're sorry for any inconvenience this may have caused; rest assured that we're always working to make Google Play better for our users.
Thank you,
Google Play Support

 

 

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