Published on January 10th, 2023 📆 | 7430 Views ⚑
0Evans Transportation Services reinvesting in people, technology during period of high growth
Unlike its competitors, Evans Transportation did not see its growth come from market rate increases caused by supply chain backups. Instead, Evans Transportation leadership attributes both a refocus on company values and the addition of new customers and employees to its continued organic growth.
Evans Transportation saw revenues increase from $80 million to $400 million since 2018. The company also expects to grow another 10% this year. To help support this growth, Evans Transportation recently closed on a larger credit facility with PNC Bank.
âWeâre going to continue to reinvest across all categories. Think of technology, think of existing and future hires, think of maybe even evolving from the marketing perspective. At its core itâs going to be reinvesting in technology and people,â said Jason Mansur, president and chief operating officer of Evans Transportation.
About four years ago, the company embarked upon a revamp of its core mission and values â a process company leadership dubbed Evans 2.0. At its core, this revamp was focused on some customer service fundamentals. This has allowed the company to not only keep its current customer base happy but focus on more targeted customer growth.
âWe like to make the transportation world complex and it can get complex at times. But at the end of the day, youâre moving something from point A to point B. Itâs pretty straightforward. Where I think Evans really differentiates itself is on the overall experience,â said Ryan Keepman, chief executive officer of Evans Transportation. âItâs not magic or a secret sauce. Itâs execution.â
Evans Transportation wants to be Wisconsinâs third-party logistics provider of choice and is making a major push to increase the amount of business it does locally. About half of the companyâs business is done in Wisconsin currently.
As part of this expected growth, Evans Transportation will also move into a new office in downtown Delafield that Mansur said is âtwo to three times largerâ than the companyâs current space, located at 400 Genesee St. He declined to name the new office location because the lease hasn't been finalized. Additional office moves in Minnesota are also being considered by the company.
âA significant increase to our credit capacity allows us to remain focused on our plans, while investing more into the company and its greatest assetâour employees,â said Mansur. âBy investing in the best possible experience for both our customers and team members, weâre setting an industry standard no one else can match. Thatâs what the Evans Experience is all about."
The company currently has 100 employees, with approximately 40 located in Wisconsin. Another 40 are located in Minnesota while the rest work remotely.
While Evans Transportation expects to continue its growth trajectory, the company will still need to continue navigating the consequences of the COVID-19 pandemic. Mansur said the company is not worried about finding talent or new customers, but instead keeping an eye on their current customer base, which will likely seek some relief from inflated pricing.
âOur client organizations took significant cost increases over the last two years and theyâre going to be demanding cost savings and reductions. Theyâre also going to be demanding more flexible financing,â said Mansur. âI really think thereâs going to be a lot of cost pressures in our market space.â
Also part of new initiatives for 2023, Evans Transportation will look to become more active in the community. Keepman said Evans Transportation will start to provide financial support â approximately 10 percent of the companyâs income -- and volunteers to local charities.
âDoing the right thing, being intentional in what we say weâre going to do, and delivering at the highest level and providing that Evans experience has given us credibility in the (logistics) space. While it doesnât sound too flashy or complicated, people know they can call Evans and trust us,â said Keepman.
Tagged with: during ⢠evans ⢠growth ⢠high ⢠people ⢠period ⢠reinvesting ⢠services ⢠technology ⢠transportation
Gloss