Zespri Rolls Out SAP Technology To Support Its People, Processes And Growers
SAP NEWSBYTE — 14 November 2022 – SAP SE (NYSE: SAP) today
announced that Zespri, the world’s biggest marketer of
kiwifruit, has gone live with SAP S/4HANA Cloud, private
edition. The move will support Zespri’s ability to deliver
the highest quality fruit to market and sustain strong
returns to growers.
The go-live of this new
technology, which took place on 1 November 2022, is the
first phase in Zespri’s ambitious, multi-year Horizon
transformation programme. The aim of the programme is to
standardise and automate Zespri’s processes, increase its
operational efficiency, and provide a platform for growth
and innovation.
As a result of the implementation,
Zespri hopes to deliver kiwifruit to customers more
effectively. Ultimately a more robust, transparent and
reliable process will support its entire product delivery
system, from the receipt of a sales order, to payments for
product, through to distribution. Zespri’s quality
management solutions will include proof that the product has
been grown and handled in accordance with regulatory,
customer specifications and consumer
expectations.
With a focus on creating global
consistency, almost 1,000 full-time employees and
contractors across offices in 17 countries will benefit from
the implementation, with Zespri also undertaking its
biggest-ever training programme.
As well as the move
to SAP S/4HANA Cloud, private edition, SAP Integrated
Business Planning (IBP) has been implemented to provide a
more efficient end to end demand and supply planning
capability.
Zespri will also take advantage of SAP
Business Technology Platform capabilities, including SAP
Analytics Cloud, SAP Integration Suite, the SAP Extension
Suite, and SAP-endorsed partner solutions from OpenText,
Tricentis, and Celonis.
The SAP Analytics Cloud (SAC)
platform combines business intelligence, analytics and
planning, using best-of-breed data visualisations and
dashboarding for analytics and insights. Fiori applications
will generate real-time operational reporting right at the
point of transaction capture. This will enable Zespri to
turn data into intelligence that will help it gain business
advantage, make better decisions, improve business
performance and mitigate risk. Improved reporting will
support informed, strategic and timely
decision-making.
SAP’s Cloud Success Services worked
with Deloitte in collaboration with Accenture, to use the
SAP Delivery Framework to establish a premium engagements
service focused on mitigating the technology risk for the
programme, supporting the partner with the initial design,
technology safeguarding and go-live
support.
Commenting on the successful go-live of this
first phase, Dave Scullin, Zespri’s Chief Digital Officer,
said: “We’ve known for a long time that our legacy
systems were no longer scalable and fit for purpose. We
underinvested in them for many years, to a point where they
would hold us back, reduce our efficiency and effectiveness,
and create real risk for the business. We had to
change.
“We’ve selected the latest generation SAP
applications as our core enterprise platform, but to view
this simply as a digital project would be wrong. The Horizon
Programme aims for transformational change, supporting a
truly integrated end-to-end business.”
Paul
Marriott, President, SAP Asia Pacific Japan, said: “Zespri
is one of our most forward-looking customers and its
ambitious and proactive way of embracing its business
transformation means it is experiencing the benefits of RISE
with SAP across its entire business. We’ve been working
with Zespri for many years, and I look forward to the next
phase of our journey, as Zespri continues to grow, deliver,
and delight customers, while also sustaining returns to the
industry and growers.”
With the foundations now
firmly in place and phase one complete, Zespri is looking
forward to further developments, focusing on grower
enablement and solutions for extended supply chain and
quality management, integrated business planning and
sales.
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