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Published on September 29th, 2017 📆 | 7247 Views ⚑

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Why is it Important to do Security Assessments and Audits ?


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Guard Center Security Workforce Management Solution - English

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Hi, my name is Alex Goldstein, and I am the director of security consulting for guard center. I’d like to welcome you to the Guard Center Educational Video Series, designed to educate, enhance, and improve your delivery of security, management, and client services.

Today we are going to talk about audits and assessments. It is important to remember that property or facilities managers, when hiring a 3rd party security company such as yours, are not only hiring men in uniform, they are hiring security expertise. Very often, clients have questions and concerns regarding the overall security of their property, not just about guards not doing what they’re supposed to.

So you may be getting questions like:

“Hey, is my lighting out in the parking lot adequate”? or “Where should I place a new batch of security cameras?”

Many times, these questions are fielded to the most senior security staff member from your team at their site, but there is often a lack of in-depth industry knowledge by this staff member to give a qualified answer to questions such as these. And why would you want this person to answer anyway? You may be exposed to a liability lawsuit if the advice this person gave turned out to be harmful for the client.





So do you limit yourself to being the provider of men in uniform, and risk loosing client confidence in your ability to provide THE FULL SPECTRUM of security services, or do you expand your capabilities?

Consider offering consulting services as part of your business strategy. This would involve sending a qualified, certified consultant to the site, wearing your company’s flags, and working closely with the client on all their non-guarding security needs.

Some examples of service offerings you should consider can include:

- Supervision of system integration and installation of security equipment

- Annual, semi-annual, or on-demand security assessment and report on EVERYTHING security-related in the property (so that would be your exterior lighting, security of storage rooms and common areas, review of access and physical controls, etc)

- Suitability assessments – if your clients are looking to purchase or lease a new property, you may wish to offer them the services of a security expert coming in and assessing the risks of the new place

- Design input – If your clients are looking to build and develop property, you can offer them a partner that would be mindful of security issues right at the design stage and can recommend security-conscious, crime-preventative design features.

Having a consultant a phone call away can also help deflect some of the blame usually associated with security breaches – while it may be that a breach occurred due to the incompetence of a guard on site, there may be other factors that a consultant may be able to identify that would save your Public image, and smooth out a rocky relationship. These can include:

- Inadequate security systems in place
- Outdated and inappropriate security procedures
- Equipment or hardware that is weak and vulnerable
- General facility operations that are not suitable (such as extra duties taking the guard away from core functions)

Guard Center offers on-demand consulting services suitable in price and in scope to any-sized security company, and I encourage you – if you have not already contacted us, talk to us today.


2017-09-28 22:45:27

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