Vodafone Idea installs protective shields at retail stores across Delhi NCR, Telecom News, ET Telecom
The telco's decision comes in the backdrop of the opening of telecom retail outlets as India inches towards lifting lockdown restrictions.
In addition to the protective shield initiative, throughout the lockdown period, the telco has undertaken several initiatives to ensure its customers can avail of recharge and other related services. One such recent example is the introduction of contactless recharges through Google voice-enabled feature by Vodafone Idea.
The shields which are being installed at the recharge counters are made of durable MDF board and transparent PVC sheet to prevent direct contact between customers and retail personnel.
“With the resumption of commercial activities and the opening of our stores, we are taking full care to ensure the safe health of our retailers and customers in Delhi & NCR. We have installed protective shields at Telecom outlets across Delhi NCR to safely and efficiently deliver services to our customers through these outlets,” said Arvinder Singh Sachdeva, Operations Director, Vodafone Idea Limited, on the new initiative by Vodafone Idea.
Additionally, the telco said it is taking proactive measures to keep customers and store staff safe at company retail stores. The list of measures includes hourly sanitization of stores, strict adherence to social distancing norms, and encouraging and assisting customer to move from touch-based transaction to fully digital transaction methods.
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