The Internet Is Turning Into a Data Black Box. An ‘Inspectability API’ Could Crack It Open
In addition to exposing surveillance, browser inspection tools provide a powerful way to crowdsource data to study discrimination, the spread of misinformation, and other types of harms tech companies cause or facilitate. But in spite of these tools’ powerful capabilities, their reach is limited. In 2023, Kepios reported that 92 percent of global users accessed the internet through their smartphones, whereas only 65 percent of global users did so using a desktop or laptop computer.
Though the vast majority of internet traffic has moved to smartphones, we don’t have tools for the smartphone ecosystem that afford the same level of “inspectability” as browser add-ons and developer tools. This is because web browsers are implicitly transparent, while mobile phone operating systems are not.
If you want to view a website in your web browser, the server has to send you the source code. Mobile apps, on the other hand, are compiled, executable files that you usually download from places such as Apple’s iOS App Store or Google Play. App developers don’t need to publish the source code for people to use them.
Similarly, monitoring network traffic on web browsers is trivial. This technique is often more useful than inspecting source code to see what data a company is collecting on users. Want to know which companies a website shares your data with? You’ll want to monitor the network traffic, not inspect the source code. On smartphones, network monitoring is possible, but it usually requires the installation of root certificates that make users’ devices less secure and more vulnerable to man-in-the-middle attacks from bad actors. And these are just some of the differences that make collecting data securely from smartphones much harder than from browsers.
The need for independent collection is more pressing than ever. Previously, company-provided tools such as the Twitter API and Facebook’s CrowdTangle, a tool for monitoring what’s trending on Facebook, were the infrastructure that powered a large portion of research and reporting on social media. However, as these tools become less useful and accessible, new methods of independent data collection are needed to understand what these companies are doing and how people are using their platforms.
To meaningfully report on the impact digital systems have on society, we need to be able to observe what’s taking place on our devices without asking a company for permission. As someone who has spent the past decade building tools that crowdsource data to expose algorithmic harms, I believe the public should have the ability to peek under the hood of their mobile apps and smart devices, just as they can on their browsers. And it’s not just me: The Integrity Institute, a nonprofit working to protect the social internet, recently released a report that lays bare the importance of transparency as a lever to achieve public interest goals like accountability, collaboration, understanding, and trust.
To demand transparency from tech platforms, we need a platform-independent transparency framework, something that I like to call an inspectability API. Such a framework would empower even the most vulnerable populations to capture evidence of harm from their devices while minimizing the risk of their data being used in research or reporting without their consent.
Gloss