KEARNEY — The technology that carried the first 911 calls to dispatchers barely could help victims to help themselves.
However, with advances in technology, tomorrow’s 911 calls will have all of the characteristics of how people communicate today.
That means dialing 911 will allow people at both ends of the call the ability to share richer, more detailed data — such as videos, images and texts.
In Kearney on Thursday, some of the Nebraskans playing a critical role in the implementation of NextGen 911 paused to celebrate their achievements and tell about their progress.
Buffalo County Sheriff Neil Miller said the first significant advances are happening in what’s called the South-Central/Panhandle Public Safety Answering Point Region.
“Those dispatchers are going to see livestreaming video from the scene,” said Miller, who chairs Nebraska’s 911 Service System Advisory Committee.
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The South Central/Panhandle region is the first to transition from the legacy 911 system of copper wire to the foundation of the NextGen 911 network.
The technology enhances dispatchers’ ability to receive 911 calls from mobile phones and devices, as well as receive text messages and faster, more accurate caller location information.
Once NextGen 911 is implemented, first responders, too, will reap the benefits of receiving more information in a more timely manner.
NextGen 911 already is being upgraded in many communities.
Miller said the plan is to have all of the state's 911 operations connected to NextGen 911 by the end of 2022.
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