San Antonio and Dallas firms partnering to provide technology apprenticeship program
San Antonio-based New Apprenticeship has partnered with Dallas-based information technology service management firm Exterprise to launch a program aiming to train and place more than 500 technology workers by the end of the year.
Itâs geared toward ânontraditionalâ workers with high school or community college degrees, said Brad Voeller, CEO of New Apprenticeship, a federally registered tech placement program. He anticipates 1,000 people signing up for the remote, no-cost training, with about half expected to land apprenticeships in the next 14 months.
The U.S. Department of Labor and potential employers will split costs ranging from $12,000 to $15,000 per student for the program.
The program teaches ServiceNow, digital workflow software used by companies in the tech, health and finance industries. Thatâs where Exterprise, which has experience implementing the software for clients, comes in.
âI've seen firsthand how the Exterprise team brings decades of experience implementing successful tech projects for their clients,â Voeller said. âThis operational and service delivery expertise will greatly accelerate apprentice growth through hands-on-experience with real client projects.â
Exterprise founder and CEO Prabhu Karunakaran said the partnership is launching at âthe most opportune time,â as employers are seeking hires who know how to use ServiceNow, which companies can use to streamline operations through a single system.
Voeller explained it with the example of a company hiring a new employee.
Typically a human resources department will recruit job prospects, set up interviews and eventually fill out hiring paperwork. Once the new hire starts, human resources staff and managers guide them through onboarding programs to complete paperwork for their benefits packages, for example. Then, the IT team provides the new hire with access and tools to begin doing their jobs.
ServiceNow can combine all the tasks and offer a single onboarding checklist.
âThe challenge is that data tends to be siloed, but ServiceNow unifies the data and workflow so itâs easy for businesses to implement and reduce costs of digital transformation,â Voeller said.
New Apprenticeship, founded in 2016, has been working with employers to close the educational gap in the tech economy. While job opportunities exist, many workers lack necessary training. Thatâs why the company gears its training programs to nontraditional workers outside of four-year colleges.
âEmployers are going to continue to be comprised by a zero sum war for talent if they donât build their talent pipeline,â Voeller said. âThe only way this massive demand for technically competent digital talent is going to be satisfied is by those from non-traditional backgrounds coming in and getting this training and starting a career in tech.â
eric.killelea@
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