Microsoft Support Agent’s Credentials Used To Hack Outlook, MSN, Hotmail Email Accounts
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Digital Trends reports hackers compromised Microsoft’s web-based email services, including Outlook.com accounts and MSN and Hotmail addresses, for months. And they did it by using a customer support agent’s credentials. In an email sent to affected users, Microsoft said that the hackers were possibly able to access email addresses, subject lines of emails, folder labels, and the names of other email addresses that the user contacted.
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