Published on May 19th, 2020 📆 | 1813 Views ⚑
0Liberty Mutual Leverages Technology to Remotely Adjust Commercial Property Claims
The unit introduced two new technologies that enable claims to be inspected and estimated virtually. The first enables customers to stream video from the damaged property to Liberty Mutual's commercial property claims specialists, allowing them to better and more quickly understand the damage. The second, a Liberty Mutual app, lets customers provide images of the damage from a smart phone or tablet, which claims managers use to accurately measure the impacted area, speeding claims estimating and adjustment.
These new technologies join other investments Liberty Mutual has made to improve responsiveness while also limiting in-person contact by its property claims professionals. For example, the insurer regularly uses updated aerial photography to understand the size and location of property losses. In the event of weather catastrophes, such photography can quickly evaluate damage to commercial property policyholders across an affected area. In addition, commercial property claims teams across
However, there are times when in-person damage evaluation is the best approach to helping a policyholder quickly rebound from a loss. In these cases, which often involve large losses, claims specialists work with customers to make sure they are comfortable with timing, protections, social distance, state rules, and any other considerations around in-person inspections.
"When commercial property is damaged, every minute counts," said Liberty Mutual Manager of Commercial Property Claims
About
At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
In business since 1912, and headquartered in
We employ over 45,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.
For more information, visit www.libertymutualinsurance.com.
View original content to download multimedia:http://www.prnewswire.com/news-releases/liberty-mutual-leverages-technology-to-remotely-adjust-commercial-property-claims-301061074.html
SOURCE
Gloss